FAQs

Have Questions about Our Services? Let's Answer Them.

Have questions about your vehicle, maintenance schedule, or what to expect during your visit? Below are clear, straightforward answers to help you feel confident about your service experience at AW Auto & Tire. If you do not see your question listed, our team is always happy to help.
Most vehicles need an oil change every 3,000 to 7,500 miles depending on the type of oil used and your driving habits. If you drive in stop-and-go traffic, tow, or make short trips frequently, you may need service sooner. We can check your vehicle’s manufacturer recommendations and help you stay on a proper maintenance schedule.
Your check engine light can turn on for many reasons, from a loose gas cap to a more serious engine or emissions issue. The best step is to schedule a diagnostic scan so we can identify the exact cause. Ignoring the warning can sometimes lead to larger, more expensive repairs.
Common signs include squeaking or grinding noises, vibration when braking, longer stopping distances, or a soft brake pedal. If you notice any of these symptoms, it is important to have your brakes inspected right away to ensure your safety on the road.
Yes. We provide tire installation, mounting, balancing, and rotation services. Properly balanced tires help extend tire life, improve fuel efficiency, and provide a smoother ride.
Slow engine cranking, dim headlights, dashboard warning lights, or needing frequent jump starts may indicate a weak battery. We can test your battery and charging system to make sure everything is working properly.
If your air conditioning system is not cooling properly, it could be due to low refrigerant, a leak, or a failing component. We can inspect the system, identify the issue, and recommend the right repair to restore comfort.
Yes. We service most makes and models, both domestic and import. Our team has experience diagnosing and repairing a wide range of vehicles.
Repair times vary depending on the service needed. Many maintenance services can be completed the same day, while more complex repairs may take longer. We always communicate timelines clearly before beginning work.
Unusual noises such as knocking, grinding, or loud squealing can signal mechanical issues. Continuing to drive may cause further damage. It is best to have your vehicle inspected as soon as possible.

We provide free estimates whenever possible. If your vehicle requires diagnostic testing to identify the problem, we charge an hourly diagnostic rate. This time is spent properly inspecting and testing the issue, and the diagnostic cost is applied toward the repair work if you choose to have the service completed with us.

You can drop off your vehicle anytime using our secure after-hours drop box located just north of Grand Avenue next to the roller-skating rink. Simply fill out the form in the box with your information and vehicle concerns, then place the completed form and keys in the slot for safe pickup by our team.